What should I do if I have technical issues as a teacher?

If you're experiencing issues while watching a class, here are some things you can do:

  • Check the quality of your internet connection and change if needed.
  • Log off and log into your Kuula account again
  • Try using another web browser - we recommend Chrome
  • Try using another device such as a laptop, tablet or phone.

If you are still experiencing issues, please contact us and we will provide assistance as soon as possible.

How to contact us