Cancelling a Class
If you have scheduled a class but have a last minute emergency, you have the option to cancel it:
- Go to Your Schedule page
- Find the class you'd like to cancel, hover over it and select the trash icon
- You will be asked for confirmation before cancelling the class.
Please note: Refunds are not processed automatically.
- To transfer your student’s credit from one class to another, please get in contact with the student and let us know which class they would like to attend.
- If the student would like a refund, please get in contact with us and we will process the refund.
We will charge you the Stripe transaction fee linked to these refunds (2.9% + 0.30 per transaction).